Limited Warranty

TWO-YEAR LIMITED WARRANTY

Each watch in the Hudson River Watch Co. collection is carefully crafted using high quality components. Hudson River Watch Co. offers a 2-year limited warranty from the date of purchase against defects in materials and workmanship under normal use. Please email us with any service inquiries at info@hudsonriverwatchco.com

What is covered?

The Hudson River Watch Co. limited warranty covers the watch case, movement, strap and buckle against defects in materials and workmanship.

What is NOT covered?

- Accidental damage, or damage from misuse or abuse, negligence, or external causes such as fire or flood

- Loss due to theft

- Damage due to water exposure while having the crown or case open or unscrewed 

- Normal wear and tear (scratching and wear of PVD coatings is considered normal wear and tear, and is not covered under this warranty)

- Watches not originally purchased from Hudson River Watch Co. or an authorized Hudson River Watch Co. retailer

- Damage resulting from any alteration, service or repair performed by any party other than Hudson River Watch Co. or a Hudson River Watch Co. authorized service center

- Watch packaging

- Damage occurring outside the warranty period

IMPORTANT: Do not open the watch case as it may cause damage that is not covered by this warranty. Any service should be performed only by Hudson River Watch Co. or a Hudson River Watch Co. authorized service provider.

Who the warranty protects:

This warranty applies only to the original purchaser of the watch (or, if the watch was purchased as a gift, the original recipient) and may not be transferred.

How does the process work?

Upon receipt of the watch, we will determine whether it is eligible for warranty coverage. If a defect arises in the watch movement, case, strap or buckle, and a valid claim is received during the warranty period, then Hudson River Watch Co. will, at its option and to the extent permitted by law, either repair the defect at no charge, replace the watch, or refund the purchase price of the watch. If Hudson River Watch Co. determines that your watch is not eligible for warranty service, we will contact you to make arrangements for returning your watch to you at your expense.

Limitation of Damages and Implied Warranties

Your remedies under this limited warranty are limited to repair or replacement of the product or components of the product, or refund of the purchase price. No Hudson River Watch Co. employee, agent, distributor or reseller is authorized to make any modification, addition to or extension of this warranty.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER WRITTEN, ORAL, STATUTORY, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, HUDSON RW, INC. SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF HUDSON RW, INC. CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR, REPLACEMENT OR REFUND AS DETERMINED BY HUDSON RIVER WATCH CO. IN ITS SOLE DISCRETION. Some countries, states and provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL HUDSON RW, INC. OR ANY OF ITS RETAILERS, DEALERS, DISTRIBUTORS, RESELLERS OR OTHER AUTHORIZED AGENTS BE LIABLE FOR INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RELATING TO THE PRODUCT (INCLUDING ANY REPAIRED OR REPLACEMENT PRODUCT OR COMPONENT) OR ITS USE. Some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights which vary by country, state or province.